Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners

HLTAHCS012 Mapping and Delivery Guide
Provide support to older clients

Version 1.0
Issue Date: May 2024


Qualification -
Unit of Competency HLTAHCS012 - Provide support to older clients
Description
Employability Skills
Learning Outcomes and Application
Duration and Setting X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting.
Prerequisites/co-requisites
Competency Field
Development and validation strategy and guide for assessors and learners Student Learning Resources Handouts
Activities
Slides
PPT
Assessment 1 Assessment 2 Assessment 3 Assessment 4
Elements of Competency Performance Criteria              
Element: Establish positive relationships with older Aboriginal and/or Torres Strait Islander people.
  • Communicate consistently in culturally appropriate and safe ways with older people and their support network.
  • Build trust and rapport by showing sensitivity and empathy during all interactions.
  • Use communication techniques that promote empowerment of the older person and support them to express their own preferences.
  • Recognise and show respect for lifestyle practices, activities and interests of the older person.
  • Identify and engage with the older person’s support network using communication that establishes trust and goodwill.
       
Element: Provide information and support to older people.
  • Promote and encourage daily living habits for older people that contribute to a healthy lifestyle.
  • Provide information on changes associated with ageing in terms that are easily understood by the older person.
  • Communicate how changes may impact daily activities and provide information that helps the older person to manage those impacts.
  • Identify and suggest ways that the older person can maintain social, cultural and spiritual connectedness with their community.
  • Provide clear information about the older person’s rights and responsibilities and encourage them to self-advocate for those rights.
  • Facilitate choice by clearly explaining different support service options and how to access them.
  • Share information with older person’s support network according to their preferences.
       
Element: Identify older people at risk.
  • Monitor the general wellbeing of older people through observation and interactions during day-to-day activities.
  • Recognise signs that an older person may be experiencing physical, social or emotional challenges that are impacting their quality of life.
  • Provide opportunities for the person share information and feelings and follow procedures for maintaining confidentiality.
  • Report issues of concern according to organisational procedures.
  • Identify situations where an older person’s rights are not being upheld and report according to organisational procedures.
  • Identify indicators of elder abuse and report according to organisational procedures.
       

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assignment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)


Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Communicate consistently in culturally appropriate and safe ways with older people and their support network. 
Build trust and rapport by showing sensitivity and empathy during all interactions. 
Use communication techniques that promote empowerment of the older person and support them to express their own preferences. 
Recognise and show respect for lifestyle practices, activities and interests of the older person. 
Identify and engage with the older person’s support network using communication that establishes trust and goodwill. 
Promote and encourage daily living habits for older people that contribute to a healthy lifestyle. 
Provide information on changes associated with ageing in terms that are easily understood by the older person. 
Communicate how changes may impact daily activities and provide information that helps the older person to manage those impacts. 
Identify and suggest ways that the older person can maintain social, cultural and spiritual connectedness with their community. 
Provide clear information about the older person’s rights and responsibilities and encourage them to self-advocate for those rights. 
Facilitate choice by clearly explaining different support service options and how to access them. 
Share information with older person’s support network according to their preferences. 
Monitor the general wellbeing of older people through observation and interactions during day-to-day activities. 
Recognise signs that an older person may be experiencing physical, social or emotional challenges that are impacting their quality of life. 
Provide opportunities for the person share information and feelings and follow procedures for maintaining confidentiality. 
Report issues of concern according to organisational procedures. 
Identify situations where an older person’s rights are not being upheld and report according to organisational procedures. 
Identify indicators of elder abuse and report according to organisational procedures. 

Forms

Assessment Cover Sheet

HLTAHCS012 - Provide support to older clients
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:


Assessment Record Sheet

HLTAHCS012 - Provide support to older clients

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: